In a life threatening emergency dial Triple Zero (000)

In a life threatening emergency dial Triple Zero (000)
ACT Public Hospitals

Canberra Hospital

5124 0000

Calvary Hospital

6201 6111

Mental Health

Call Mental Health Triage on

1800 629 354

(free call except from mobiles or public phones) or

6205 1065

Poisons Hotline

For a poison emergency in Australia call


Drug and Alcohol Help Line

The Drug and Alcohol Help Line is available 24-hours, 7 days a week on

5124 9977

Health Protection Service

For after hours urgent public health matters including environmental health, radiation safety, food poisoning and communicable disease management phone:

(02) 6205 1700


24 hour health advice

1800 022 222

ACT State Emergency Service

Emergency help
during flood or storms

132 500

ACT Emergency Information

ACT Emergency Information

In an emergency

000 triple zero logo

In a life threatening situation or emergency dial 000 for police, ambulance or fire & rescue services.

ACT Emergency Services Agency

ACT Emergency Services Agency

The ACT Emergency Services Agency (ESA) is responsible for emergency management and related support arrangements in the Territory. It comprises Ambulance, Fire & Rescue, Rural Fire and State Emergency Services.

The role of the ESA is to protect and preserve life, property and the environment and to provide an effective and cohesive management of the four emergency services. 

The ESA website provides information on each of the four services, current situations including an online incident map, and advice on safety issues and emergency preparation.

ACT Handy Map

ACT Emergency Services Agency

The ACT Handy Map is used by emergency services to inform Canberra residents where a current major emergency incident or incidents is located.

ACT Incident Map

ACT Emergency Services Agency

The ACT Incident Map provides general guide for the community about incidents the ESA is responding to across the Territory.

ACT Policing

ACT Policing

ACT Policing is an arm of the Australian Federal Police. ACT Policing provides Canberrans with a range of general police and law enforcement services including investigations, crime and safety management, crime prevention and traffic operations to more specialist roles such as intelligence gathering, search and rescue, forensics and emergency management.

Bushfire Management

Environment, Planning and Sustainable Development Directorate

Information about fire management across the Territory and Municipal Services Directorate land management agencies including fire bans, hazard reduction and hazard response.

Emergency Alert

ACT Emergency Services Agency

Emergency Alert is a telephone warning system that emergency services use to send alerts to communities via landline telephones based on the location of the handset and to mobile phones based on the billing address.

Emergency Events in the ACT

Access Canberra

Access Canberra provides a list of information sources including radio and television stations, websites, authorities and community organisations.

Emergency Guide (PDF, 219kB)

Community Services Directorate

The Emergency Guide has been developed to outline key emergencies that could occur and provide you with guidance on how you can prepare for them. This includes how to prepare for emergencies such as earthquakes, bushfires and storms.

Grab and Go Kit (PDF, 131kB)

Community Services Directorate

The 'Grab and Go Kit' can be used to fill in your details for easy reference during an emergency. This includes space to record emergency contacts, details of neighbours and medical information. There are also tear-out information cards for you to exchange contact details with trusted neighbours.

NSW Current Bushfire Incidents

NSW State Government

Information about current bushfire incidents in NSW.

Prepare. Act. Survive.

ACT Emergency Services Agency

ACT Emergency Services Agency provides a comprehensive range of information about bushfires and advice about what you and your family or household must do to reduce the impact when a fire occurs near your home or place of work or recreation.


ACT Emergency Services Agency

Storms can happen anywhere and at any time of the year. They are common in the ACT during storm season (from September to the end of March), but it is important to stay ready all year round. Here you will find information about how to prepare for storms and what to do if your property is damaged by a storm.