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Accessibility
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The ACT Government is committed to making information, services, events and venues as accessible as possible.

About web accessibility

Web accessibility ensures that people with disability can use websites and other tools, including.

  • navigating and interacting with web content
  • perceiving and understanding information
  • engaging with the web.

Find out more about web accessibility on the World Wide Web Consortium (W3C) website.

Our target is Web Content Accessibility Guidelines version 2.1 at the following levels:

  • Level A and AA, at full compliance
  • Level AAA, where possible.

We create all websites to work on a range of:

  • web browsers
  • accessibility hardware
  • accessibility software
  • connection speeds
  • display sizes.

Computer set up

We have made this site as accessible as we can. You might have a better experience if you change the settings on your computer to suit your needs.

For help using accessibility features already on your computer, or by installing extra assistive technologies, try reading:

Downloadable documents

This website has some documents that are not available in HTML format. To help you download and share web content, some of our documents are available in Portable Document Format (PDF).

Alternate formats

If you have difficulty reading a standard printed document and would like to receive any of our publications in an alternative format – such as large print or audio – please telephone 13 22 81.

Non-English speakers

If you would like to speak to someone over the phone in another language, call Telephone Interpreter Service (TIS) on 131 450 for a free interpreting service. It operates 24 hours a day, 7 days a week.

  • Arabic: 13 14 50 :إذا  كنت  بحاجة  إلى  مترجم  إتصل  بالرقم
  • Cantonese (Traditional Chinese) / 繁體中文: 如果你需要傳譯員，請致電：13 14 50
  • Croatian: Ako trebate tumača, nazovite: 13 14 50
  • Dari: اگر به یک ترجمان شفاهی نیاز دارید لطفاً به شمارۀ 131450 زنگ بزنید.
  • English: If you need a translator, call 13 14 50
  • Greek: Αν χρειάζεστε διερμηνέα, τηλεφωνήστε: 13 14 50
  • Hazaragi: اگه ده ترجمان ضرورت ده رید، لطفاً ده شماره 50 14 13 تماس بگیرید.
  • Italian: Se hai bisogno di un interprete, chiamate: 13 14 50
  • Karen: ဖဲနမ့ၢ်လိၣ်ဘၣ်ပှၤကတိၤကျိးထံတၢ်တဂၤအခါ၀ံသးစူၤကိးဘၣ်-၁၃၁ ၄၅၀ တက့ၢ်.
  • Korean / 한국어: 통역사가 필요할 경우 다음 번호로 전화하시기 바랍니다: 13 14 50
  • Maltese: Jekk għandek bżonn ta 'interpretu, sejħa: 13 14 50
  • Mandarin (Simplified Chinese): 如果您需要翻译，请致电：13 14 50
  • Persian: اگر به مترجم نیاز دارید، لطفاً به این شماره تلفن کنید: 50 14 13
  • Polish: Jeśli potrzebujesz tłumacza, zadzwoń: 13 14 50
  • Portuguese: Se você precisar de um intérprete, ligue para: 13 14 50
  • Punjabi: ਜੇਕਰ ਤੁਹਾਨੂੰ ਕਿਸੇ ਦੁਭਾਸ਼ੀਏ ਦੀ ਲੋੜ ਹੈ ਤਾਂ ਕਿਰਪਾ ਕਰਕੇ ਫੋਨ ਕਰੋ: 13 14 50
  • Serbian: Ако треба тумача, назовите: 13 14 50
  • Spanish / Español: Si necesita un intérprete, llame al 13 14 50
  • Tamil: உங்களுக்கு மொழிபெயர்த்துரைப்பாளர் ஒருவர் தேவைப்பட்டால் 13 14 50 என்ற எண்ணை அழைக்கவும்
  • Thai: หากคุณต้องการล่าม กรุณาโทรไปที่ 13 14 50
  • Turkish: Eğer bir tercümana ihtiyacınız Arama: 13 14 50
  • Vietnamese / Tiếng Việt: Nếu bạn cần thông dịch viên, xin gọi: 13 14 50

Difficulty hearing or speaking on the phone

If you are Deaf, can’t hear well and/or have difficulty using your voice and wish to use the teletypewriter service, please phone 13 36 77 and ask for 13 22 81.

For speak and read users, please phone 1300 555 727 and ask for 13 22 81. For more information go to the National Relay Service website.

Found an accessibility issue

Meeting website accessibility standards is an ongoing process. Please contact us if you find anything on this site that is not accessible.