Hospitality and tourism sector worker

The hospitality and tourism sectors have been significantly affected by bushfires and COVID-19.

19 August 2020

As Canberra emerges from the combined impact of bushfires and COVID-19, support is being provided to vulnerable members of the ACT workforce.

Casual and part-time workers have been among the hardest hit across a range of sectors.

A Hardship Fund for workers experiencing financial hardship due to the pandemic has been created to help Canberrans who need to take time off work to quarantine.

Canberrans who are unable to temporarily work under a COVID-19 direction will be eligible for payments of up to $1,500, depending on their individual circumstances.

Throughout 2020, low hotel occupancy rates, temporary business closures, and numerous cancelled events have had a significant impact on the tourism and hospitality industry, which employed more than 18,000 Canberrans pre-COVID-19, many of whom were in either casual or part-time roles.

As part of a suite of measures to support these Canberrans and keep them in employment, the ACT Government’s new Tourism and Hospitality Support Package is designed to protect and create local jobs through:

  • The formation of a Tourism Cooperative Marketing Fund.
  • Further tax relief for Canberra's hotel and hospitality industry through rebates and fee relief.
  • Increased funding for community events and support staff to deliver the current Events ACT calendar of events throughout the year.
  • Support for a physical distancing technology pilot to help position Canberra to attract new business events in the current environment.

Looking for more information?

You can visit the Business and Work Hub on the COVID-19 website at

All Canberra

Share this article:

Subscribe to the OUR CBR newsletter

Get the latest stories in your inbox