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Lifeline Canberra provides advice about looking after your mental health and wellbeing and getting the support you need.

24 July 2020

It’s likely the events of 2020 (the bushfires, COVID-19, the global events playing out in front of our eyes right now) have, in some way, taken a toll on your mental health and wellbeing.

They have affected many of us, all to varying degrees.

The team at LifeLine Canberra know the impact that 2020 has had on our community.

“We’re experiencing many more thousands of calls from people in need. Many of these calls are from individuals in financial or relationship crisis. We have also seen a marked increase in domestic violence. It has been a really difficult time for everyone,” says Carrie Leeson, CEO of Lifelife Canberra.

For Carrie and her team, each and every person that reaches out to them is important. And their message to everyone is clear; no matter what your situation is, or what you’re going through, there is always someone to talk to who can help.

Here’s some of their advice about looking after your mental health and wellbeing and getting the support you need:

- If you’ve been thinking that you’re in need of support for your mental health and wellbeing - there’s so much strength in coming to that realisation. It takes enormous courage to accept that your usual coping mechanisms are not working.

- If you can, and if you’re open to it, take the next step by committing to talking to someone about how you’re feeling. If there’s a friend or family member you can confide in, ask them to sit with you to talk about what’s going on for you. You can also make an appointment to meet with your GP, or use the telehealth line for advice and referrals. Lifeline is always here, 24/7 for you, to listen and support you as you work through your pain, fear, anger or loss.

- It is important at this time to focus on the things you can control, to create healthy habits and to stay connected to your family and friends. Do small things that bring you space and peace.

If you need support, you can call Lifeline Canberra, any time of day or night, on 13 11 14. If you don’t want to speak to someone over the phone, use the chat and text service.

“We know it will take time and healing for many of us to overcome this past year. That’s why we’re [LifeLine] here to help each and every hour of the day. It’s our role to be there for individuals when they are struggling, to support them and alleviate their distress. We’re here for people on their journey to recovery.”

“Our service enables two complete strangers to connect, knowing they’ll never meet, and share their deepest feelings. The lives of our callers, their stories and their courage, is a stark reminder of how difficult life can be, yet their courage and determination to get through another day is inspiring,” says Ms Leeson.

And to all the team at LifeLine Canberra, on behalf of the Canberra community, we say thank you. Thank you for being the ear, the shoulder, the voice at the end of the line that has helped us. Despite being affected by the same circumstances we all face, you continue to be a light in these dark times.

For more information on mental health and wellbeing visit

To speak with someone at Lifeline Canberra, call them any time on 13 11 14.

To chat with a LifeLine Crisis Support person, visit between 7pm and midnight, 7 days a week.

All Canberra

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