For sale sign in a suburban area with Holly.
03 June 2020
Doors are now open, and the welcomes are warm for Canberra house hunters finding their first home, their next home or their forever home.
The emotional journey of buying a house returns to onsite auctions and open homes with a 20–person limit as real estate agents take extra steps to keep Canberrans safe.
“Buying a home is a big purchase and its emotional,” says Holly Komorowski of Home.by Holly.
“It has been great to return to on-site auctions where bidders can feel the soil beneath their feet and see their future home in front them.
“We have had to adapt and change the way in which we operate to make sure we comply, but everyone is in the same boat and everyone wants to do the right thing.
“We explain to buyers and vendors what we are able to do within the restrictions and people are more than willing to support those measures.
“We did move to online auctions as well as viewings by appointment and the team are continuing to work from home, juggling responsibilities like many Canberrans.
“We typically work remotely but we have been selective about when we needed to meet a client in person and which client meetings could be held online.
“We remain really mindful about being in other people's homes and about hygiene, so we ask vendors to limit the surfaces we and buyers need to touch through an inspection (such as by leaving cupboard doors or interior doors open).
“We have also improved some of our business practices as COVID-19 challenged us to look at our processes - like how we organise and register bidders prior to auction.
“We are using our marketing channels to profile the stories of other Canberra businesses that are impacted because they are an important part of the community where we have our homes like our local shops, cafes and restaurants.
“I love that about Canberra, that even though we are a city, we are still a small connected place and a great community, and I think the silver lining of this has been the focus on shopping local.
Holly says the Real Estate Institute of the ACT (REIACT), the industry body for real estate agents in Canberra, has been a fantastic resource to ensure compliance with all the changes.
Canberra thanks you Homes by Holly for playing your part to keep the community safe.