YourSay Panel Moderation Policy


The Territory’s YourSay Community Panel ('Site') is moderated on behalf of the ACT Government by the Whole of Government (WhoG) Strategic Engagement Team in the Chief Minister, Treasury and Economic Development Directorate (CMTEDD). We moderate the Site to create a productive and safe environment where people can engage with the subject matter presented or each other without feeling intimidated.

The site uses either a (a) post-moderation tool where all content submitted by users on our site is immediately published and then reviewed by our moderators to ensure it complies with the Moderation Policy or a (b) pre-moderation tool where all content must be approved by our moderators before appearing on the site. The tool used, (a) or (b), will be determined on a case by case basis for each activity.

In the first case, the user’s content is immediately posted on the Site and then reviewed by the moderators. If CMTEDD finds that the content violates the Moderation Policy, the user’s content will be rejected and the user may be notified via email. At our sole discretion, we reserve the right to edit or remove any content that has been posted on our site.

In some cases, you may notice that content you previously posted no longer appears on the Site. The content may have been temporarily removed while CMTEDD undertakes a review to ensure it complies with the Moderation Policy. If your content is rejected, you may be notified via email from CMTEDD.

With the pre-moderation tool, moderators must review and approve the user’s content before it is posted to the Site. This may mean the user’s content does not immediately appear on the Site.

You must also agree to the Terms of Use, Privacy Notice and Privacy Policy before using the Site.

Participation Guidelines

We encourage users to think about participating positively. This is an opportunity for you to input your ideas and contribute your knowledge, advice and opinions about proposals and programs administered by the ACT Government for the betterment of the community.

  1. Respect the views of other participants, engage actively in discussions and contribute or comment in a constructive manner;
  2. Comments and posts must be suitable for anyone (including young children) to view;
  3. Ensure you have received permission to post any images or intellectual property obtained from third parties;
  4. Do not engage in spam by either posting links to irrelevant websites or by re-posting your comment multiple times;
  5. Avoid making rude or dismissive comments when responding to ideas presented by other participants;
  6. Do not post any comments that may disclose personal information about yourself or a third party; and
  7. Do not, expressly or by implication, provide personal and personal health information (examples include but are not limited to - all information, medical or otherwise, about a person’s health, mental status, treatments received etc.) about another person (a third person).

Participation Rules

We have the right to edit or remove any content submitted by a user where it is in breach of participation rules. Reasons for content removal can include, but are not limited to:

  1. Personal attacks on other participants or staff;
  2. Personal information about the user or any other person;
  3. Offensive language including profanity or other offensive content;
  4. Comments that are discriminatory of people’s gender, race, religion, culture, sexual preference, appearance or background;
  5. Infringements of Trademarks or Copyright;
  6. Links to any advertising or illegal material;
  7. Use of the Site for any other unlawful purpose; and
  8. Spamming of comments.

Technical Support

The online Insight Community is hosted by Vision Critical Pty Ltd on behalf of the ACT Government. If you experience any technical issues, please report them by sending an email to support@yoursaypanel.act.gov.au.