Contact us

Online

Use the ACT Government online feedback system to submit service requests, questions, comments, complaints and suggestions.

Submissions made via the online feedback system are sent directly to the Australian Capital Territory (ACT) Government agency responsible for the issue in question. Customers who choose to register their details are able to track or update submissions via their account page.

In Person

Visit an Access Canberra Shopfront.

Post

Access Canberra
Chief Minister, Treasury and Economic Development Directorate
GPO Box 158
Canberra ACT 2601

Telephone

Phone 13 22 81 or 6207 5111.

International callers please use +61 2 6207 5111. International call rates apply.

If you require a translator or interpreter, you can contact us through the Translating and Interpreter Service (TIS) - call 13 14 50.

If you are deaf, or have a hearing impairment or speech impairment, you can contact us through the National Relay Service (NRS) - call 13 36 77 and then ask for 13 22 81.

TTY users phone (02) 6207 0494.

Speak and Listen users phone 1300 555 727 and then ask for 13 22 81.

Internet relay users connect to the NRS and then ask for 13 22 81.

Contact Centre opening hours

Monday to Friday - 7am to 8pm
Saturday - 8am to 5pm;
Sunday - 9am to 5pm.
Limited service available outside of these hours.

ACT Government Directory

To locate any other ACT Government directorate or agency please visit the ACT Government Directory phone 13 22 81 or 6207 5111.

International callers please use +61 6207 5111. International call rates apply.

The ACT Government is committed to improving the accessibility of web content. To provide feedback or request an accessible version of a document please contact us or phone 13 22 81.