Man leans against counter at Access Canberra Service Centre

Save time by booking your visit to Access Canberra in advance.

24 July 2023

If a visit to Access Canberra is on your to-do list, you’re in luck. Bookable appointments are now available at all Service Centres.

You can book in a visit up to two weeks in advance. Bookings can be made by visiting the Access Canberra website or by calling 13 22 81.

Bookable appointments were first introduced at the Dickson Specialised Centre in 2022.

After positive feedback from community members, the program has been introduced at the Belconnen, Gungahlin, Woden and Tuggeranong Service Centres.

By booking an appointment in advance, you can save time and streamline your visit to Access Canberra.

Once you’ve booked your appointment, you’ll receive confirmation via text and email. If you need to reschedule or cancel your appointment, you can use the confirmation text or email to do this.

If you prefer to visit Access Canberra on short notice whenever the mood takes you, don’t stress. You can continue to visit Service Centres at Belconnen, Gungahlin, Woden and Tuggeranong without an appointment, you may just have to join a queue.

Remember you can do most Access Canberra transactions online, including car rego renewal, paying parking fines, applying for a birth or marriage certificate and much more.

The only transactions that need to be done in person are registrations that require a photo – driver's licence, proof of identity, or working with vulnerable people card – or for vehicle related transactions such as new or transfer of registration.

Book your visit to Access Canberra at accesscanberra.act.gov.au/


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