In brief:

• The new public transport ticketing system, MyWay+ is now live.
• The new MyWay+ phone app and website are available now. Canberrans can also purchase a MyWay+ card now.
• Canberrans can also travel for free on public transport every Friday.
• If you need support or have questions about the new ticketing system, please visit transport.act.gov.au or call 13 17 10.

The ACT Government’s new public transport ticketing system, MyWay+, is now live.

MyWay+ allows you to simply tap on and off public transport with your bank card or payment method on a mobile phone.

Old MyWay cards will no longer be accepted but Canberrans can purchase or order a new MyWay+ card if they wish.

The new MyWay+ mobile phone app and online portal are also available.

The app lets you plan and pay for your journey across different modes of transport, check accessibility options and receive personalised messages for your favourite bus and light rail services.

A MyWay+ account allows you to:

The MyWay+ app can be downloaded for free from:

• the Apple app store
• Google Play.

The app lets you plan and pay for your journey across different modes of transport, check accessibility options and receive personalised messages for your favourite bus and light rail services.

No account, no problem

For Canberrans who do not want to use the new digital features as part of the MyWay+ system, there is still a physical MyWay+ travel card available from retail outlets (including concession travel cards).

Passengers can also use a credit card, debit card, Apple or Google Pay on their mobile phone to tap on and off.

Fare Free Fridays

Starting from Friday 6 December, Canberrans can use public transport for free every Friday.

Canberrans will still be required to tap on and off each service to support data collection, but will not be charged for the fare.

Ongoing improvements

There will be several system improvements to the MyWay+ system over the coming weeks.

These improvements will be based on user feedback as well as planned future software and system updates designed to enhance the user experience and meet the needs of Canberrans. Transport Canberra provides a regular update on its website to the improvements that are being made.

Please be kind to our bus and light rail drivers as the new system rolls out, and they get you from A to B.

Help is available 

Customer service representatives will be located at major bus and light rail stops and interchanges over the coming weeks.

For further information, including access to the MyWay+ account, real-time journey planner and MyWay+ app along with a list of retail agents, visit www.transport.act.gov.au