Support for kinship and foster carers
Help to look after a child in your care, including money, wellbeing check-ups, training and government and community support.
Kinship and foster carers play a very important role in helping Canberra children grow up safe, strong and connected.
When you're a kinship or foster carer, you'll get support from teams that include:
- case managers
- carer liaison officers
- therapeutic services
- cultural services
- community support organisations.
You'll also get:
- financial support
- training to support your carer skills
- invitations to events like morning teas to connect with other carers.
Carer handbook
The Carer handbook [PDF 6.8MB] is the guide for approved kinship and foster carers in the ACT.
It will help you understand:
- your role and responsibilities
- decision-making, relationships, finance and legal matters
- what the child’s care team is and your role in it
- how to look after yourself
- what to do if you have concerns about the child in your care
- what happens when it's time for a child to return to their family.
Financial support
You'll get financial support from the ACT Government and can apply to the Australian Government for other payments and services.
ACT Government payments
You'll get financial support to help cover the costs of caring for a child. This includes:
- a carer payment every fortnight, called the Foster and Kinship Care Subsidy.
- payments for approved costs.
Read our Subsidies and financial support guide for children in care [PDF 298KB]
If the child needs anything extra, you can talk to your case worker about:
- other support payments
- how to get approval for purchases
- how to get reimbursed for agreed costs.
Australian Government payments
Carers can also apply for financial support from the Australian Government through Services Australia.
We can write a letter to Services Australia to let them know you are a carer for a child in out of home care.
You may be able to get other Australian Government payments and services including:
- Child Care Subsidy
- Child Wellbeing Subsidy
- Family Tax Benefit
- Carer Payment
- Child Disability Assistance Payment
For more payments and to apply, check Services Australia payments for non-parent carers.
Help to access financial support you're entitled to
Contact Services Australia's Grandparent, Foster and Kinship Carer Advisers.
Call them from Monday to Friday 8:30 am to 4:30 pm on 1800 245 965.
Paid or unpaid leave from your employer
Your employer may provide paid or unpaid parental leave if you're a foster or kinship carer.
Check with your employer to find out how they can support you.
Carer support contacts
Kinship carers
For children with case management
Your main support will be your case manager.
Australian Childhood Foundation
- Call 0430 959 312
- Email OOHCACT@childhood.org.au
- Visit Australian Childhood Foundation
Barnardos
- Call 02 6110 2200
- Email carersupport@barnardos.org.au
- Visit Barnardos
Key Assets Australia
- Call 02 6252 1100
- Email enquires.act@keyassets.org.au
- Visit Key Assets
For children on a short-term or interim order
You can contact the Children, Youth and Families Kinship Assessment and Support team.
Kinship Assessment and Support team
- Call 02 6207 1069
- Email CYFkinshipteam@act.gov.au
Foster carers
For children with case management
Your main support will be your case manager.
Barnardos
- Call 02 6110 2200
- Email carersupport@barnardos.org.au
- Visit Barnardos
Key Assets Australia
- Call 02 6252 1100
- Email enquires.act@keyassets.org.au
- Visit Key assets
OzChild
- Call 1800 954 550
- SMS 0460 406 364
- Email fostercare@ozchild.org.au
- Visit OzChild
Aboriginal and Torres Strait Islander carers or children
You can contact one of our dedicated teams that support kinship carers and Aboriginal and Torres Strait Islander children, young people and families.
Cultural Services team
- Call 02 6207 2228
- Email CST@act.gov.au
Kinship Assessment and Support team
- Call 6207 1069
- Email YumaKinship@act.gov.au
Carer advocacy organisations
Carers ACT
You can get help or support from the Carers ACT – Kinship and Foster Carers Advocacy Service to:
- to communicate or resolve issues with Children, Youth and Family or case managers, including writing letters, phone calls, attending meetings
- to care for children with a disability or chronic illness.
Foster Care Association of the ACT
You can get information, referrals and advice through the Foster Care Association of the ACT.
Parenting and family support
Child and family centres
Carers can visit or call a Child and Family Centre for:
Gugan Gulwan Aboriginal Youth Centre
Young people and their families can get support from the Gugan Gulwan Child, Youth and Family Support Program.
CREATE
CREATE is the Children and Young People Engagement Support Service. Children in care can get support and connect with other children in care through CREATE programs and events.
Help to understand childhood trauma
It helps to understand how childhood trauma can affect a child’s development, relationships and identity. This is called ‘being trauma informed’. Being trauma informed will help you support the child in your care.
When you start looking after a child, you’ll meet with a therapeutic assessor to identify the child’s challenges and the support they need.
You can also get information and tips in our therapeutic guides about:
- calming strategies
- relational healing
- positive behaviour support
- therapeutic care
- trauma and the body
- young people’s behaviour.
Learn more in Help to understand childhood trauma.
Training and carer events
Training helps you gain and share knowledge and skills about caring for a child. Our morning teas and other events are a good way to meet other carers. We run training and events through the year.
Our carer newsletter includes upcoming training and events.
You can email us with questions or to join the newsletter mailing list.
Email: