Support for kinship and foster carers
Help to look after a child in your care, including money, wellbeing check-ups, training and government and community support.
Kinship and foster carers play a very important role in helping Canberra children grow up safe, strong and connected.
When you're a kinship or foster carer, you'll get support from teams that include:
- case managers
- carer liaison officers
- therapeutic services
- cultural services
- community support organisations.
You'll also get:
- financial support
- training to support your carer skills
- invitations to events like morning teas to connect with other carers.
Carer handbook
The Carer handbook [PDF 6.8MB] is the guide for approved kinship and foster carers in the ACT.
It will help you understand:
- your role and responsibilities
- decision-making, relationships, finance and legal matters
- what the child’s care team is and your role in it
- how to look after yourself
- what to do if you have concerns about the child in your care
- what happens when it's time for a child to return to their family.
Financial support
You'll get financial support from the ACT Government and can apply to the Australian Government for other payments and services.
ACT Government payments
You'll get financial support to help cover the costs of caring for a child. This includes:
- a carer payment every fortnight, called the Foster and Kinship Care Subsidy.
- payments for approved costs.
If the child needs anything extra, you can talk to your case worker about other support payments.
Carer subsidy rates
For current Foster and Kinship Care Subsidy rates, read the 2023–24 Subsidies and financial support guide for kinship and foster carers [PDF 410kB].
The guide also explains the other costs we may pay, including:
- how to get approval for purchases
- how to get reimbursed for agreed costs.
Australian Government payments
Carers can also apply for financial support from the Australian Government through Services Australia.
We can write a letter to Services Australia to let them know you are a carer for a child in out of home care.
You may be able to get other Australian Government payments and services including:
- Child Care Subsidy
- Child Wellbeing Subsidy
- Family Tax Benefit
- Carer Payment
- Child Disability Assistance Payment
For more payments and to apply, check Services Australia payments for non-parent carers.
Help to access financial support you're entitled to
Contact Services Australia's Grandparent, Foster and Kinship Carer Advisers.
Call them on 1800 245 965, Monday to Friday 8:30 am to 4:30 pm.
Paid or unpaid leave from your employer
Your employer may provide paid or unpaid parental leave if you're a foster or kinship carer.
Check with your employer to find out how they can support you.
Carer support contacts
Kinship carers
For children with case management
Your main support will be your Child and Youth Protection Services case manager.
Contact your case manager:
- North team: 02 6207 1069
- South team: 02 6207 1466
- After hours for emergency or serious incidents: 1300 556 729
For children on a short-term or interim order
You can get support from Child and Youth Protection Services, Kinship Assessment and Support team.
Kinship Assessment and Support team
- Call 02 6207 1069
- Email CYPSKinshipTeam@act.gov.au
Carer Liaison Officer
For day-to-day advice and help resolving concerns.
- Call 02 6205 8357
- Email carerliaisonofficer@ act.gov.au
Finance
For questions and advice on finance, including reimbursements.
- Call 02 6207 6956
- Email CYPSfinance@act.gov.au
Foster carers
For children with case management
Your main support will be your ACT Together case manager.
Contact ACT Together:
- Call 02 6110 2200
- After hours for emergency or serious incidents: 0402 036 254 (voice calls only)
ACT Together – Carer Support team
Emotional and practical support, advice and advocacy.
- Call 02 6110 2200
- Email carersupport@acttogether.org.au
ACT Together – Therapeutic Services team
Will advise you through your case manager on the therapeutic needs for the child in your care.
Aboriginal and Torres Strait Islander carers or children
You can contact one of our dedicated teams that support kinship carers and Aboriginal and Torres Strait Islander children, young people and families.
Cultural Services team
- Call 02 6207 2228
- Email CST@act.gov.au
Kinship Assessment and Support team
- Call 6207 1069
- Email YumaKinship@act.gov.au
Carer advocacy organisations
Carers ACT
You can get help or support from the Carers ACT – Kinship and Foster Carers Advocacy Service to:
- to communicate or resolve issues with CYPS and ACT Together, including writing letters, phone calls, attending meetings
- to care for children with a disability or chronic illness.
Foster Care Association of the ACT
You can get information, referrals and advice through the Foster Care Association of the ACT.
Parenting and family support
Child and family centres
Carers can visit or call a Child and Family Centre for:
Gugan Gulwan Aboriginal Youth Centre
Young people and their families can get support from the Gugan Gulwan Child, Youth and Family Support Program.
CREATE
CREATE is the Children and Young People Engagement Support Service. Children in care can get support and connect with other children in care through CREATE programs and events.
Help to understand childhood trauma
It helps to understand how childhood trauma can affect a child’s development, relationships and identity. This is called ‘being trauma informed’. Being trauma informed will help you support the child in your care.
When you start looking after a child, you’ll meet with a therapeutic assessor to identify the child’s challenges and the support they need.
You can also get information and tips in our therapeutic guides about:
- calming strategies
- relational healing
- positive behaviour support
- therapeutic care
- trauma and the body
- young people’s behaviour.
Learn more in Help to understand childhood trauma.
Training and carer events
Training helps you gain and share knowledge and skills about caring for a child. Our morning teas and other events are a good way to meet other carers.
For bookings or questions, email cypskinshipteam@act.gov.au or YumaKinship@act.gov.au.
Training and workshops
First aid training
This first aid training covers the most common first aid injuries and illnesses. It will help you confidently manage emergency situations and provide first aid.
Training options:
- Monday 22 April from 9:30 am to 5:30 pm at Gungahlin Child and Family Centre
- Thursday 7 November from 9:30 am to 5:30 pm at Tuggeranong Child and Family Centre.
Restoration training
This training helps kin carers support a child to transition home to their parents. You learn new creative parenting techniques and learn from the life experiences of other kin carers in the group.
Starts May and runs from weeks 2 to 9 of term 2. Tuesdays from 10:00 am to 12:00 pm at the Child Development Service.
Orientation training
This training is for new kinship carers. It will help you understand the words, processes and teams you will experience as kinship carer with Child and Youth Protection Services.
Training options:
- Thursday 6 June from 9:30 am to 2:30 pm at Tuggeranong Child and Family Centre.
- Thursday 28 November from 9:30 am to 2:30 pm at West Belconnen Child and Family Centre.
Connect training
This group program supports kinship carers of children and teens aged 8 to 16. Each week you will cover a core principle of caregiving, attachment and trauma in kinship care. Role plays and discussion exercises will help you explore the principle and apply it in your relationship with the child. You will meet for 1.5 hours each week, in groups of 8 to 12 carers with 2 trained group leaders.
Starts October and runs from weeks 2 to 9 of term 3. Tuesdays from 10:00 am to 12:00 pm at the Child Development Service.
Morning teas, BBQs and special days
Morning teas
Morning teas are casual and allow kinship carers to come together and hear from a range of professionals on key topics.
- April: theme PACE, Thursday 4 April from 10:00 am to 12:00 pm at Gungahlin Child and Family Centre
- July: theme Centrelink & money minded, Thursday 25 July from 10:00 am to 12:00 pm at Gungahlin Child and Family Centre.
BBQs
BBQs are a relaxed and fun get together for kinship carers. They are an opportunity to meet other kinship carers with similar experiences.
- Easter family BBQ: Thursday 28 March from 10:00 am to 12:00 pm at West Belconnen Child and Family Centre
- Bloke’s BBQ, Friday 26 September (time TBC) at Tuggeranong Child and Family Centre or a park
- Christmas Family BBQ: Friday 20 December from 10:00 am to 12:00 pm at Gungahlin Child and Family Centre.
Special days
Children’s Day: Family fun day, Sunday 4 August (all day, times TBC) at Boomanulla Oval.
Our biggest event of the year! National Aboriginal and Torres Strait Islander Children’s Day is a chance for all Australians to celebrate Aboriginal and Torres Strait Islander stories, language and the rich cultures of all First Nations Australians.
Indigenous literacy day, Friday 6 September from 3:30 pm to 5:00 pm at Yarramundi
This fun event for children helps celebrate the Aboriginal culture of storytelling and promotes Indigenous language.