City and Environment Directorate

• Director-General: Dave Peffer
• Deputy Director-General: appointment to be confirmed

We’re developing the organisational structure for the City and Environment Directorate and will add the chart here when it's ready.

Business, licensing and regulation

• Access Canberra provides a central way for residents and businesses to apply, renew and pay for licences, permits and services, and understand their legal obligations.

Planning, development and infrastructure

• Planning provides information and services for planning, development, land use and urban design in the ACT.
• Infrastructure Delivery plans and delivers local infrastructure projects to enhance Directorate assets, community facilities and public spaces across Canberra.

Transport and road network

• Transport Canberra provides integrated public transport services, including buses and light rail, to connect people across Canberra.
• Road Safety develops and implements strategies to improve road user behaviour and reduce traffic-related injuries and fatalities in the ACT
• Roads ACT manages the planning, maintenance and operation of the road, path, streetlight and stormwater networks to ensure safe and efficient transport.

Environment, water and heritage

• ACT Heritage supports the protection and conservation of heritage places in the ACT and provides advice to the ACT Heritage Council.
• Office of Water develops water policy and programs to protect rivers, lakes and catchments and ensure sustainable water use in the ACT.
• ACT Parks and Conservation Service manages parks, reserves and conservation areas to protect natural and cultural values and support public access and enjoyment.
• Everyday Climate Choices provides information on the ACT Government’s climate strategies, programs and actions to reduce emissions and build resilience.
• ACT NoWaste works with the community and waste industry to improve resource recovery rates and reduce landfill through sustainable waste management programs.

City and public services

• Canberra Memorial Parks manages cemeteries in Woden, Gungahlin and Hall, providing respectful spaces for remembrance and memorial services
• Capital Linen Service provides high-quality linen hire and laundry services to healthcare and hospitality clients across Canberra and surrounding regions.
• City Presentation maintains public spaces and regulates the use of public land. This includes parks, playgrounds, streetscapes, trees, sportsgrounds and urban environments.
• Domestic Animal Services manages animal welfare and pet registration, promoting responsible pet ownership and caring for impounded animals in the ACT.
• Libraries ACT operates public libraries across Canberra, offering access to books, digital resources and community programs for all ages.
• Yarralumla Nursery grows and supplies plants for government landscaping projects and offers wholesale nursery services to the public and businesses.

• ACT Government Architect – provides strategic advice on architecture and design to guide the development of buildings and places in the ACT.
• Office for the Commissioner for Sustainability and the Environment – investigates environmental issues and provides independent advice to government and the community.
• Office of the Conservator of Flora and Fauna – manages biodiversity and conservation matters, including protection of native species and habitats.
• Office of the Surveyor-General and Land Information – maintains confidence in land ownership and property boundaries, and manages the Territory’s surveying and land information systems.
• Territory Planning Authority – makes statutory planning decisions and helps shape the future growth and development of the ACT.

Members are chosen for their qualifications or specialist knowledge. They give advice on clinical, scientific or professional issues.

• ACT and Region Catchment Management Coordination Group coordinates efforts to protect and improve catchment and waterway health.
• Assessment and Environment Advisory Panel advises on environmental impact of proposed developments.
• National Capital Design Review Panel offers independent design advice on development proposals.
• Survey Practice Advisory Committee advises the Surveyor-General on land surveying practices and standards.

Members are chosen for their knowledge or experience. These groups help improve how services and systems are designed and delivered.

• ACT Climate Change Council provides independent advice to the Minister on climate change action and community engagement.
• ACT Heritage Council advises on heritage protection and manages the ACT Heritage Register.
• ACT Natural Resource Management Advisory Committee supports sustainable land, water and biodiversity management.
• ACT Scientific Committee provides expert advice on conservation science, including threatened species and ecological communities.
• ACT Place Names Advisory Committee advises on the naming of public places and geographic features.
• Environment and Planning Forum brings together community, industry and government to discuss key environment and planning issues.

These groups review progress, monitor reforms or identify problems in systems. Members are formally appointed.

• ACT Legislative Assembly and Assembly Committees support scrutiny of government policy, law and planning through public hearings and inquiries.

You can report concerns about misuse of funds, neglect of duties, or risks to public health, safety or the environment. Your report may be treated as a public interest disclosure under the Public Interest Disclosure Act 2012, which protects people who speak up.

Find out how to make a public interest disclosure.

The Reportable Conduct Scheme covers how concerns about child-related misconduct are reported and managed under ACT law. It applies to employees, carers and volunteers working with children in selected organisations.

Learn what needs to be reported and how to report child-related misconduct.