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Getting medicine for a urinary tract infection from a pharmacy

In some situations, you can get medicine for a urinary tract infection (UTI) from an ACT pharmacy. You do not need a prescription.

You can also get treatment for a UTI from:

If you are unsure if you need to go to the emergency department, you can call Health Direct at any time for advice on 1800 022 222.

Who can use this service

To qualify you must be:

  • female or a person with a uterus
  • aged 18 to 65 years (inclusive)
  • displaying symptoms of an uncomplicated UTI.

Symptoms of an uncomplicated UTI may include:

  • burning or stinging (hurting) when you urinate (wee)
  • a frequent or urgent need to urinate (wee).

A UTI is uncomplicated when you:

  • are otherwise healthy
  • are not pregnant
  • have no abnormalities or obstructions in your urinary tract
  • have an infection in the lower part of your urinary tract.

If you have symptoms of a serious infection your pharmacist will refer you to

  • a doctor (GP)
  • the emergency department.

Participating pharmacies

Please contact your local pharmacy to check if they offer this service. You may have to make an appointment with the pharmacy.

Pharmacies can charge a consultation fee for providing these services. This consultation fee will be in addition to the cost any medicines provided, if appropriate.

Report a concern

You can contact us with queries or complaints about your safety or care.