An ACT Government Website

Summary

The purpose of this guide is to explain how to provide information about concerns of child abuse or neglect that occur within a family to Child and Youth Protection Services (CYPS).

Specifically, this guide will tell you about:

  • the role of CYPS in responding to child abuse and neglect that happens within families
  • the important role and responsibilities of mandated reporters and the broader community
  • what information you should and should not provide to CYPS
  • how to provide information about concerns of child abuse or neglect to CYPS
  • what happens after you provide information to CYPS
  • other forms of support for children and families
  • how to respond to a child who tells you they have been abused.

We aim to help you understand how the child protection system works in the ACT, and the important roles we all play in identifying and appropriately acting on suspicions of abuse and neglect so we can best work together for the benefit of Canberra’s children and families.

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