Communications and Engagement
We help Canberrans to stay up to date, find services and support, and have their say on ACT government, policies, projects and services.
What we do
We share what the ACT Government is doing across the ACT through website stories in Our Canberra. We also deliver it as print, email and Easy English newsletters.
We help the community access the services they need to live and work in the ACT, through our websites:
- Access Canberra, to pay for ACT Government services
- act.gov.au, for information about ACT Government services and support.
We involve Canberrans in government decisions and seek their views on important policies, programs, projects and services through:
- YourSay Conversations where the whole community can provide feedback as we plan, develop and consult on policies, services and projects
- YourSay Panel where members complete surveys about a range of topics, decisions or programs that affect how we live in the ACT.
We improve public awareness of ACT Government support and initiatives through our campaigns, like:
We connect with the community and share good news and issues through our social media:
- ACT Government | Facebook
- WeAreCBR (@wearecbr) Instagram
- ACT Government (@actgovernment) / X
- ACT Government | LinkedIn
We recognise achievements in our community through our:
What we lead
We're leading how the ACT Government:
- delivers priority campaigns, using evidence and insights from research to improve quality and impact
- improves accessibility of online services and creates a unified customer experience
- raises awareness of investments and progress on infrastructure projects on Built for CBR
- engages and consults with the community.
We give advice and support to government directorates and agencies including:
- guidelines for using the ACT flags and emblems
- guidance on branding and best practice in ACT Government communications.
We also provide information to local and national media and support communication to the public during a major emergency or disaster.
Strategies and action plans
Communication and Engagement Snapshot: the ACT Government’s communication and engagement priorities for this financial year.
Subscribe to Our CBR newsletter
Find out what is happening in your part of Canberra through the fortnightly email newsletter.
Contact us
Email
Media enquiries: CMTEDDMedia@act.gov.au
Post
Communications and Engagement
Chief Minister, Treasury and Economic Development Directorate
GPO Box 158
Canberra ACT 2601