Access and connectivity domain

Digital access

Access to digital telecommunications is vital to our social and economic participation.

Australian digital inclusion index

This measure shows the ACT’s Australian Digital Inclusion Index (ADII) score.

The ADII measures digital inclusion across three areas:

This helps us to understand the challenges some people have using technology. This may be related to:

In 2022 the ACT continues to score above the national average for all measures.

The ACT’s ADII score of 78 is the highest of Australia’s eight states and territories. The ACT remains the most digitally inclusive jurisdiction in Australia.

The ACT Government’s Digital Strategy recognises that not all people in our community get equal benefit from advances in digital technology. By changing the way we think about designing and delivering services with the community in mind, we can work towards making Canberra a much more digitally inclusive city.

Bar chart of the Australian Digital Inclusion Index score for the ACT, in 2021 and 2022. The ACT had a score of 78 in 2022, and 77 in 2021. This compares to a score of 73 for Australia in 2022 and 71 in 2021.

The Australian Digital Inclusion Index (ADII), reported nationally each year, combines scores for levels of access, affordability, and digital ability to create a single index.

The ADII has collected data on all states and territories from 2014 to 2022. In 2021, the ADII changed its research methodology. Only data from 2021 onwards is comparable, and therefore displayed. Earlier years’ data can be found at Australian Digital Inclusion Index.

2021 data for the Northern Territory is not available.