Trust in other institutions


Governance and institutions

Trust in other institutions

Trusting that institutions other than government will do the right thing, listen, lead, respond effectively and represent the community has an impact on our wellbeing.

Trust in groups and institutions in the ACT

This measure shows the percentage of adults who agree that local groups and organisations in the ACT are good at getting things done. This is important because having trust in each other is important for society.

In late 2019, 55.4% of Canberrans felt local groups and organisations in the ACT were good at getting things done. This increased to 80.1% in early stages of the COVID-19 pandemic in early 2020, and by the end of 2020 had returned closer to earlier levels, at 66.9%. In 2023, 53.8% of Canberrans felt local groups and organisations in the ACT were good at getting things done.

2022-2023: Living well in the ACT region survey, unpublished data.

2019-2021: Living well in the ACT region: The changing wellbeing of Canberrans during 2020 and 2021.

Line graph of the percentage of Canberrans agreement that local groups and organisations in the ACT are good at getting things done, between 2019 and 2023.

In 2023, 53.8% agreed compared to 66.9% in 2020.

In 2023, 28.4% were neutral compared to 23.1% in 2020.

In 2023, 17.8% disagreed compared to 10% in 2020.

The Living Well in the ACT Region survey, conducted by the University of Canberra, aims to measure, track and understand the wellbeing of adult residents living in the Australian Capital Territory region of Australia. It examines factors known to affect wellbeing at the individual, household, community and regional level.

When generating data for the ACT, statistical weighting is used to address differences between the sample of people who respond to the survey, and the characteristics of the ACT adult population. Differences between groups are reported when there is a statistically significant difference based on 95% confidence intervals or other tests of significance.

Data are produced from this survey for different groups of people in the ACT. The ‘overall response’ category represents responses at the ACT population level. Where reliable estimates can be produced, data are also presented for Canberrans by: gender, age, cultural background, gender identity and sexuality, carer role and experience of disability.

Care is needed when interpreting the differences in findings between groups as the descriptive statistics published here show where there are differences in wellbeing, but not what has caused those differences in wellbeing.

The University of Canberra has been conducting the survey since 2019. As of mid-2023, the survey had been conducted 6 times. Not all questions have been measured each time the survey has been conducted.

There have been no changes in measure design, analysis or reporting of this measure since it was first included in the survey. 2023 data for this measure has been drawn from the Living well in the ACT with a changing climate survey using the same question design as that used in the Living well in the ACT region survey.

Data for people with disability are only available for 2023 due to a change in the way disability was defined and measured in the survey, to better reflect international best practice.

Further information about the survey can be found at Living Well in the ACT Region or by contacting Professor Jacki Schirmer at the University of Canberra.