Publications

Overview

Infrastructure Canberra (iCBR) produces a range of documents. This includes strategic plans, budget papers, annual reports, project reports, and ACT Chief Engineers publications. Other documents are published as they become available on the Open Access website.

Survey results summary dashboard

Each year, ACT Government aquatic facilities participate in an annual Customer Experience and Relationship Management survey. The survey is conducted by the Adelaide University (previously University of South Australia) and the results are used to inform opportunities for improvements to facilities and operations. A results summary outlines survey participation and the overall feedback provided.

Read a summary of the 2026 Leisure Centres and Pools Customer Satisfaction Survey results.

Listening report

In March and April 2026, Infrastructure Canberra (iCBR) engaged with Territory owned public pool users across the ACT to support the annual survey. Additional community engagement was undertaken at Erindale Leisure Centre, which participated in the survey for the first time following operational changes in August 2025. Feedback from Erindale Leisure Centre users also informed the ACT Government’s consideration of the 2026/27 Capital Works business case for aquatic facilities.

Read the listening report.