On this page
- Overview
- About the ContrACTs SRM portal
- Registering and using the portal
- Training and resources
- Helpdesk support
Overview
The ContrACTs Supplier Relationship Management (SRM) portal is used by suppliers of works and services managed as part of the ACT Government’s capital works program. This page will provide you with general information about the portal. This includes how to register and work within the portal.
The portal makes it easier for businesses to work for the ACT Government by providing an efficient channel for managing payments, tracking invoices, managing insurance and ensuring compliance. Using the portal helps minimise administrative overheads in your business by reducing manual handling of invoices and payment claims.
Access the ContrACTs SRM Portal
About the ContrACTs SRM portal
The portal manages a range of projects and contracts under the ACT Government capital works program. Suppliers can use the portal to:
- electronically submit payment claims and invoices
- track the payment status of invoices
- update insurances and submit documentation.
Registering and using the portal
There are several steps involved in gaining access to the ContrACTs SRM portal:
- Request access by contacting your Contract Manager. Alternatively, you can contact the Helpdesk team on (02) 6205 6111, or via iCBR ContrACTs.iCBR@act.gov.au.
- You will then receive an email asking you to verify your contact details and company details.
- After this, you will receive a separate email to set up your password.
Once these steps have been successfully completed you will have access to the system. You will be able to upload tax invoices, payment claims and other supporting documentation for current contracts you have entered into.
Training and resources
The following written guidance materials and self-paced online training videos are available to help you use the portal:
Portal access
Portal registration video
Download Request portal access written instructions (PDF 395KB)
Add new user to account video
Download Add new user to account written instructions (PDF 155KB)
Portal activities
Submit claim and invoice video
Download Submit claim and invoice written instructions (PDF 401KB)
Respond to queried invoice video
Download Respond to queried invoice written instructions (PDF 295KB)
Submit insurance details video
Download Submit insurance details written instructions (PDF 224KB)
Helpdesk support
Please contact our Helpdesk team if you have any questions, issues, or suggestions.
Phone: (02) 6205 6111
Email: ContrACTs.iCBR@act.gov.au