Public housing

Types of public and community housing Where you can live and how many bedrooms you'll get.

Check if you can apply Age, income and asset limits for public and community housing.

Apply for public or community housing Check what you'll need to apply and apply.

Waiting lists for public housing Learn about the priority, high needs and standard waiting lists, and check the average waiting times.

Getting an offer of a home Inspecting the home, accepting the offer and signing the lease.

Moving into your home Check the condition report and prepare for home visits and inspections.

Paying your public housing rent and debts Set up rent payments, help to pay your rent and what happens if you don't pay.

Apply for a discount on your rent Apply for a rental rebate, renew or set up an automatic rebate.

Get repairs to your home Find out how to get repairs, how long it takes and what you’ll need to pay for.

Change or add to your home Find out what changes you can make and get permission.

Make your home easier to live in Get modifications to make your home easier to live in.

Staying safe in your home Fire safety, smoke alarms, avoiding mould and other harm.

Rights and responsibilities Know your rights as an ACT renter and the extra rules you must follow as a public housing tenant.

Household and income changes Household and income changes you must tell us about.

Keeping pets in public housing Check if you need approval to have a pet and follow the rules for keeping pets in the ACT.

Being a good neighbour Tips to get along with neighbours, rules for shared spaces and where to get help if you have a problem.

Moving out of your home Giving notice, cleaning, the final inspection and returning the keys.

Transfer or swap your home How to transfer to another home or swap your home with another tenant.

When a public housing tenant dies Help for household members when a tenant dies and what to do if you're the authorised family representative.

Buying your public housing home Check if you can buy your public housing home and what your options are.

Contact or visit Housing ACT We look after the ACT Government’s public housing. Find contact details, check opening hours and visit the Housing ACT service centre.

Get a public housing decision reviewed If you disagree with public housing decision that affects you, you can ask us to check our decision and consider new information.

Complain about public housing Find out who to talk to, what to include in your complaint, and what you can do if you're not happy with the outcome.

Public housing support if you experience domestic and family violence Find support from Housing ACT or other agencies.

Tenants Consultative Group We are public housing tenants who use our experiences to help improve services for public housing tenants. Learn more about us.

Growing and Renewing housing program Learn about your options if your home is part of the program.